If, for whatever reason, your order doesn't arrive, we offer you the choice of:
• A 100% refund
• Resending your order, at our expense.
2 – Complete satisfaction
If you for any reason you change your mind and decide you'd like to change what you ordered, on the condition that the items haven't been opened nor used, you can return them to us and we'll refund the value of the items returned.
To guarantee your parcel arrives safe and sound, we use specialist packaging for sending bottles, tested and certified by DHL and UPS. The bottles are individually packed, and solidly secured in their carton.
Our packing team have years of experience sending fragile glass items, and take the utmost of care. Your orders are packaged with the greatest care. Thanks to this packaging, bottles are very rarely damaged.
In the very rare event of a breakage, Absinthes.com guarantees complete reimbursement or replacement.